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Platform People in Complex Working Situations

People, Technology and Organisation

People employed in industries such as, aviation, the chemical industry or the health sector, work in complex socio-technical systems. Although technology is domineering today’s work environments, the people who work with those complex technical systems - whilst being part of a social system- become of primary importance.

Working in complex systems, people are affected by routines on the one hand and exceptional and crisis situations on the other hand. The latter requires them to make decisions under time pressure including high and sometimes hazardous risks.

Human error is most often cited to explain failures. To eliminate those failures, companies often seek to replace human actions with technology. However, human beings with their thought and creativity continue to be indispensable decision makers.

There is a high demand for concepts that help to apply the “Human Factor” potential in a more effective and safe way.

The platform “people in complex working situations” brings together scientists and practitioners from various industries and institutions. Explore the website to find interesting facts about complex work environments.